Protecting your personal data is our top priority at dhakaftp. This Privacy Policy clearly sets out what data we collect, why we collect it, how it is stored, and the steps we take to keep your information safe.
Dhakaftp (https://dhakaftp.app) is a trusted online gaming platform in Bangladesh. We respect our members' privacy and are firmly committed to keeping their personal information secure. This Privacy Policy explains how dhakaftp collects, uses, and protects your data.
By using the dhakaftp website or mobile app, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using our services. This policy is an Terms & Conditions an integral part.
Dhakaftp collects information from you at various stages. The amount of data collected depends on which services you use. Full details are outlined below:
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Name, date of birth | At the time of registration | Identity Verification & Age Confirmation |
| Mobile number, email | At the time of registration | Account communication and OTP verification |
| National ID / Passport | KYC Verification Timeline | Legal Compliance and Fraud Prevention |
| Payment information (bKash, Nagad) | During deposits / withdrawals | Transaction Processing & Security |
| IP address, device information | On every login | Security Monitoring & Fraud Prevention |
| Gaming history, bet records | During gameplay | Service Improvement & Dispute Resolution |
| Browser, OS information | On website visits | Platform Optimization |
Dhakaftp uses the data it collects solely for the purposes listed below. We will never use your personal data for anything outside this scope.
Dhakaftp stores your data in encrypted form on secure servers. Retention periods depend on the type of data and applicable legal requirements.
Once the designated retention period ends, data is securely deleted or anonymized so that no individual can be identified. Your data is stored in secure data centers in compliance with Bangladesh and international standards.
Dhakaftp never sells your personal data. However, information may be shared in the following limited circumstances:
The dhakaftp website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
Dhakaftp uses industry-standard security technologies to protect your data. Our security infrastructure is multi-layered and continuously updated.
As a dhakaftp member, you have several important rights regarding your personal data. To exercise these rights, please contact our support team.
Dhakaftp respects your right to control your own personal data
You have the right to know what information we hold about you and to receive a copy of it.
If any of your information is incorrect, you may request a correction. We will update it within 7 business days.
In certain circumstances, you may request deletion of your data, subject to legal obligations.
You have the right to object to the use of your data for specific purposes.
You may request an export of your data in a structured format.
You can opt out of promotional communications at any time. Essential service notifications will continue to be sent.
Dhakaftp strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal data from minors.
Age verification is mandatory at registration. If we become aware that a minor has created an account on our platform, that account will be immediately suspended and all collected data will be securely deleted.
Dhakaftp may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through a platform notification.
Continued use of the platform after an update constitutes acceptance of the revised policy. Always check the "Last Updated" date at the top of the page. If you have any questions about this Privacy Policy, please contact our support team.
Our 6 Core Commitments to Protecting Your Data
All your data on dhakaftp is protected with 256-bit SSL/TLS and AES-256 encryption. Maximum security is ensured at every stage, from data transfer to storage.
Every account goes through a rigorous KYC process. This is not just about legal compliance — it also protects your account from unauthorized access.
Third-party cybersecurity specialists regularly audit dhakaftp's systems. Any vulnerabilities identified are addressed promptly.
Dhakaftp never sells or commercially shares your personal data with third parties. This is a core principle of how we operate.
You can manage your marketing preferences, notifications, and cookies directly from your account settings. You have full control over your data.
Our Bengali-speaking support team is always available for any privacy-related questions or requests. We commit to resolving all inquiries within 48 hours.